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Door Latch error codes but latch is working

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Have Top Loading Whirlpool with touchscreen control panel (already replaced under warranty) about 6 months ago. Started getting an F5

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Old 06-27-2017, 01:07 PM
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Default Door Latch error codes but latch is working
Model Number: WTW7300DWO   Brand: Whirlpool   Age: 1 - 5 years   

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Have Top Loading Whirlpool with touchscreen control panel (already replaced under warranty) about 6 months ago. Started getting an F5 E3 latch lock error code throughout cycle even though the latch seemed to work fine. Took latch apart (from YouTube suggestion video) and cleaned the contacts on the slide and applied dielectric grease as well as bending the metal prongs for better contact on the open/close circuit sensor pad. Seemed to help some but the F5 E3 code is still coming on at the end of the washer cycle when we are looking for the end beep to come.

as stated, the latch is locking during start-up and unlocks when over. If the codes were not flashing and we didn't need to unplug the washer for a few minutes to clear....all would be fine.

Not sure how to go into diagnostic mode on the touchscreen and not sure if this is a latch issue or a main control board issue.


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