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No hot or cold water. Changed temperature switch. No help. Changed water inlet and sensor just in case and no

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Old 06-16-2017, 09:56 AM
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Question No Hot or warm water
Model Number: 16852503   Brand: Kenmore   Age: More than 10 years   

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No hot or cold water. Changed temperature switch. No help. Changed water inlet and sensor just in case and no help. Get 120v at cold valve with switch set at "Cold", but only getting 2v at Hot valve when switch set at"Hot'. Checked resistance on Inlet assemblies and they are the same on both new and old. Is new switch bad the only option left?


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  #2 (permalink)  
Old 06-16-2017, 10:00 AM
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Quote:
Originally Posted by invader37 View Post
No hot or cold water. Changed temperature switch. No help. Changed water inlet and sensor just in case and no help. Get 120v at cold valve with switch set at "Cold", but only getting 2v at Hot valve when switch set at"Hot'. Checked resistance on Inlet assemblies and they are the same on both new and old. Is new switch bad the only option left?
Question should read no Hot or warm water.
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Old 06-16-2017, 10:01 AM
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Quote:
Originally Posted by invader37 View Post
No hot or warm water. Changed temperature switch. No help. Changed water inlet and sensor just in case and no help. Get 120v at cold valve with switch set at "Cold", but only getting 2v at Hot valve when switch set at"Hot'. Checked resistance on Inlet assemblies and they are the same on both new and old. Is new switch bad the only option left?
Question should read no Hot or warm water.
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Old 06-16-2017, 01:59 PM
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First rule out bad hot valve.
change the wires from the cold valve to the hot valve. run a cold cycle and see if hot valve opens.
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Old 06-16-2017, 03:35 PM
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Question invader

I had actually switched the hot and cold inputs before installing the new switch. Not having a wiring diagram. I changed the valve assembly thinking maybe the sensor might be able to shut off the hot if the sensor was bad,
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Old 06-16-2017, 06:34 PM
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this model does not appear to have an actual temp sensor
it is controlled by the water temp switch

ok so when you had the wiring backwards did the hot water work?
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Old 06-16-2017, 07:34 PM
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Default invader

Yes, I had hot water with the cold line connected to hot valve input
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Old 06-17-2017, 10:18 AM
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Ok so the valve is not the issue.
Like you said you were only getting 2 volts to the hot water side.
Therefore your water temp switch is likely the culprit here.
Now for the bad news, whirlpool has discontinued this part.
It may be available with a search thru the web or other secondary aftermarkets.
The part number you will nee to look for is 8571735

Last edited by brobriffin : 06-17-2017 at 10:20 AM. Reason: spell check
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