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mtwald  
#1 Posted : Thursday, June 15, 2017 12:31:56 PM(UTC)
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mtwald

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Samsung washer does not dispense fabric softener and keeps water in fabric softener and bleach compartments. Dispenser is clean and washer appears to be level.

Also on the spin cycle washer spins too fast and vibrates.

Are these 2 problems related or separate? What should be checked?
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brobriffin  
#2 Posted : Friday, June 16, 2017 6:02:33 AM(UTC)
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brobriffin

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Two unrelated issues...

1. Your fabric softener not dispensing may be due to the cold water valve not opening. You will notice it has three valves. The one that sends water to the fabric softener might not be working.

Here is the part you would then need
Samsung DC62-00142G Water Inlet Valve - AppliancePartsPros.com
brobriffin attached the following image(s):
samsung-valve-dc62-00142g-ap4211934_01_m.jpg
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