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Whirlpool duet clean washer cycle doesn't work

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Every cycle on my washer works except for the clean washer cycle. I put bleach in the dispenser, select the

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Old 06-15-2017, 10:17 AM
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Default Whirlpool duet clean washer cycle doesn't work
Model Number: WFW9500   Brand: Whirlpool   Age: 5 - 10 years   

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Every cycle on my washer works except for the clean washer cycle. I put bleach in the dispenser, select the clean washer cycle, then push start. The door locks, unlocks, and locks again. The drum spins one time, then nothing happens. It sounds like it's running, making a humming sound, but it never does anything. I let it run the entire cycle just to see what happened, but it just made the humming sound the entire hour and 5 minutes, then it stays on 1 minute until I either cancel the cycle or unplug it.


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