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Washer cycle doesn't work properly

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Hi all - I'm hoping you can help diagnose the problem so I can fix it myself. My home was

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  #1 (permalink)  
Old 06-06-2017, 07:09 PM
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Default Washer cycle doesn't work properly
Model Number: gtup240em4ww   Brand: GE   Age: 1 - 5 years   

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Hi all -

I'm hoping you can help diagnose the problem so I can fix it myself.

My home was struck by lightning (or nearby) a few months ago, and ever since, my washer/dryer hasn't been working.

I tried calling local appliance repair centers, and they all seem to hate washer/dryer combos and want to charge me a repair fee almost equal to just buying a new one.

Problem: Ever since the lightning strike, the wash cycles haven't been working properly. I can select different cycles with the knob, but they either 1) don't start at all, 2) skip half the agitation/spin cycles, or 3) do something random.

Right now, I have to start it on a delicate cycle and then move the knob to a normal cycle after a few minutes in order to get the wash to work. Unfortunately, even with this manual intervention, the washer doesn't cycle properly in washing, clothes don't get "clean".

- The lid works and locks
- The basin fills with water and drains properly
- The agitation cycle works (when it decides to work)
- The spin cycle works (when it decides to work)
- The dryer works flawlessly
- No error lights or sounds that seem off

Any thoughts on if this is a straight forward fix? Control board?

Thank you,

Dan


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  #2 (permalink)  
Old 06-18-2017, 01:46 PM
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Anyone care to venture a guess on this one? I appreciate it!
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