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I purchased a suspension kit from this site and installed them this evening. The washer still gets a UL code

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Old 03-01-2017, 02:58 PM
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Default Cabrio UL Code
Brand: Whirlpool   Age: 5 - 10 years   

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I purchased a suspension kit from this site and installed them this evening. The washer still gets a UL code when spin is around 9 minutes left. This happens even if nothing is in the washer. At slow spin it appears balanced but once it goes into a faster spin the washer acts like an unbalanced tire on a car. Since not the suspension kit, what do I need to look at next?

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Old 03-02-2017, 05:26 PM
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dosmond
please give us you model #
for further assistance
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Old 03-02-2017, 05:38 PM
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The washer model in question is WTW6700TW2 SN CW5170460
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Old 03-02-2017, 09:12 PM
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There are a few reasons why the UL occurs and the tub spins off balanced during high spin.
1. The bearings might be going bad.
2. The drive shaft might be bent.
both are part of one kit
Whirlpool W10435302 Bearing and Tub Seal Kit - AppliancePartsPros.com
3. The basket (inner tub) balance ring might be empty It should have water in it for balance. (Hopefully this is not your problem, very expensive)
Whirlpool W10296143 Basket - AppliancePartsPros.com
4. The basket hub assembly might be broken.
Whirlpool W10296143 Basket - AppliancePartsPros.com
Watch the videos with the listed part number links to see how to access and see if any of these might be your problem.
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Old 03-02-2017, 09:19 PM
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A sign of bearing failure is what appears to be grease splatter under the machine. Inside the Rotor and against the under side of the walls.
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File Type: jpg cabrio-grease-1.jpg (32.8 KB, 9 views)
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Old 03-02-2017, 09:22 PM
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Also double check that the new suspension rods are the proper strength.
Watch these two videos for details to confirm if the rods are good.
https://youtu.be/ILYGQ9t0v0Y
https://youtu.be/8AvI9ma6rO4
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