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Kenmore washer - trust the error code?

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My Kenmore 417.48102701, when any cycle is started, activates the door lock and that’s all. When going through its step

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Old 02-23-2017, 07:09 PM
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Default Kenmore washer - trust the error code?
Model Number: 417.48102701   Brand: Kenmore   Age: 1 - 5 years   

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My Kenmore 417.48102701, when any cycle is started, activates the door lock and that’s all. When going through its step test, the blinking lights indicate an E56 error. This is a problem with the motor or speed controller. Makes sense, the motor never spins during the step test. The motor ohms out as it should… but before ordering a speed controller, I’d like to run this by you experts to confirm that this is likely the problem.
The reason I have any doubt at all is that when I try to view the code by pressing Start & Pause/Cancel, the lights do the 5 blinks for the first digit but just do a quick flash for the second digit and return to normal standby appearance. Should I trust the clear 5-6 I see during the step test or should I suspect a bad main controller for giving me conflicting codes?
Any advice here will be greatly appreciated.


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  #2 (permalink)  
Old 02-28-2017, 04:22 PM
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The lights flash both digits concurrently. So 56 means all flash 5 times then the single added flash totaling 6.

Tip on these, it the motor controller is in back left the motor may have knocked one or more wires off the controller. Usually it's the comm wires and the main control sees no response and errors out. It's not easy to see so if you only have front off reach in and see if any wires are detached.

But motor control failures are common enough too.
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