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Maytag Neptune door won't stay locked

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Hi, New to this forum, but I noticed the same features as Toyotanation.com I have a Maytag (Now Whirlpool) Neptune

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Old 01-19-2017, 07:18 PM
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Default Maytag Neptune door won't stay locked
Model Number: MAH5500BWW   Brand: Maytag   Age: More than 10 years   

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Hi,

New to this forum, but I noticed the same features as Toyotanation.com I have a Maytag (Now Whirlpool) Neptune model no. above that has been giving us fits with the door lock. This model is a front loader.

Originally, the door was hard to lock, then it wouldn't lock at all. My nephew thought it was the door lock mechanism which I ordered online. Nephew replaced it when it was delivered. The door closed a lot easier, and unit worked for a while.

Now, after closing the door and starting unit, the door refuses to lock. I hear a buzz then a loud click which I recognize as the locking mechanism disengaging. 'Door open' light goes out, and unit refuses to run.

I was told that if it isn't the door lock mechanism, it might be the door latch loop located in the door. I looked at it - looks OK. I hesitate to replace the motherboard because it's so expensive. Also, some people tell me that this part is often misdiagnosed. Before I call a technician, can anyone think of anything I might have missed?


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