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Whirlpool washing will only spin - humming otherwise

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Hi All, Last night went to check washer and selector dial knob was pointed to Rinse but nothing was happening

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  #1 (permalink)  
Old 01-11-2017, 10:16 AM
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Default Whirlpool washing will only spin - humming otherwise
Model Number: WTW5550SQ0   Brand: Whirlpool   Age: 5 - 10 years   

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Hi All,
Last night went to check washer and selector dial knob was pointed to Rinse but nothing was happening other than a humming noise. I manually advanced knob to spin and that worked fine. It then occurred to me that the clothes probably had had not rinsed and and thought I'd better try a full wash cycle again. It's doing nothing but spin and only when I turn the dial manually to that position. This is true for all the wash modes around the dial - only spin will work.

I know it filled and ran thru the cycle that initial time until it got stuck at rinse and I noticed.

I removed the supply hoses and made sure the input screens were clean and I had good water pressure.

Anything I can check first to diagnose before I start throwing money at parts? I have a voltmeter and tools and I'm pretty handy if I know what to look for.

Thanks for the help in advance!


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  #2 (permalink)  
Old 01-11-2017, 11:11 AM
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It sounds like you're not getting any water. Have you tried warm or hot settings?

The rinse is almost always cold water, you could have a bad cold valve,

Is the humming noise coming from the water valves?
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Old 01-13-2017, 05:29 AM
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Hi, thanks for responding. I tried all temperatures. It will not fill at all on any temp setting. I will see if I can isolate the humming this weekend and report back.
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Old 01-16-2017, 05:49 AM
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I pulled the back of the machine off and the humming noise is coming from the valve.

What kind of voltage should be at the terminals? If I fill the machine manually and it runs, is it the valve for sure? I may try that tonight.
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