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Joined: 6/1/2016(UTC) Posts: 2
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10 year old Neptune from load washer MAH5500BWW- 10 loads a week average
All cycles work but will not spin at high speed. I ran the diagnostic and it throws the unbalanced load code 05- "See wet clothes". I can get the high speed spin if I put it in Service mode and press Spin and the drom rpm goes up to 95. The drum starts pounding if I do not hold it in place.
I did hear a knocking noise in the past. Is it worth the $$ to fix? according to the various threads it could be the shock absorbers- Drum Bearing or control panel. In normal mode after the wash and rinse it sits in spin mode flashing 8 or 9 minutes to go and after a while it just shuts off and unlocks the door..
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