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maytag neptune leaks water

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Hi, I had the washer/dryer stackable unit stored for about a year. when i used it last week, it leaked

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Old 10-31-2009, 09:52 PM
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Default maytag neptune leaks water
Brand: Maytag   Age: 1 - 5 years   

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Hi,

I had the washer/dryer stackable unit stored for about a year. when i used it last week, it leaked on the bottom (over a gallon of water). I open the back and noticed that when i opened the cold water fawcett, water would fill up the washer even though the control was off/unplugged. the hot water did not do that. when i tested it, the washer would wash but it would be full of water and the door was opened. i don't think that the cold water should be filling up so i am thinking maybe the inlet valve may be stuck since i have not used the washer. please help . thanks frank

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Old 11-01-2009, 07:33 AM
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A Model Number may help others help you

I had the washer/dryer stackable unit stored for about a year.
If you stored it in a location that could freeze then you probably have some cracked parts

I open the back and noticed that when i opened the cold water fawcett, water would fill up the washer even though the control was off/unplugged. the hot water did not do that.
Sounds like the water valves need replacing

when i tested it, the washer would wash but it would be full of water and the door was opened.
Do not understand this, Neptune stacked units usually have a front load washer so I cannot see how it could run full of water with the door open.
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Old 11-01-2009, 07:51 AM
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Default thanks denman

hi, thank you for the quick reply!

The unit was stored inside the house above freezing point.

I am sorry, I should have been clearer. When I tested the washer, I ran it with some light clothing on just cold water. it seemed to be operating okay. towards the end of the cycle (i am not sure if it was before or after the spin), I came into the laundry room and saw the washer stopped with the door wide open with water overflowing. I shut off the cold water, closed the door and turned to the spin cycle and the washer completed the wash. Should I call a repairman? I took the inlet valve out and the cold water valve seemed to be "stuck". Could this also be a control problem (computer control board) or do you think that by changing the inlet valves, this problem would be resolved? Any tips on how to best change the valve? Thanks again, Frank
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Old 11-01-2009, 08:03 AM
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Should I call a repairman?
Cannot say, it depends on your DIY skill.
Perhaps the below manual will help you decide.

I took the inlet valve out and the cold water valve seemed to be "stuck". Could this also be a control problem (computer control board) or do you think that by changing the inlet valves, this problem would be resolved?
Since it stayed open with the unit unplugged I would say it is just a valve problem.
Not sure why the door opened.

Any tips on how to best change the valve?
See the below manual

http://www.servicematters.com/maytag...s/16009127.pdf
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Old 11-01-2009, 08:32 AM
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Default thanks Denman

Hi I saw the troubleshooting guide/manual and I will order the parts and attempt to change it myself. I searched for maytag water inlet valve in applianceparts and they did not have it. did i do something wrong? I dont have the model number at hand. I'll try again. thanks and i'll post it here on how i did. have a great day, Frank.
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Old 11-01-2009, 09:26 AM
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You will need the model number from your machine to ensure you get the correct part.

Good luck!!!

Just take your time.
Mark any wires you take off so you know where they go when re-assembling.
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Last edited by denman : 11-01-2009 at 09:28 AM.
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Old 11-01-2009, 09:31 AM
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Default Many Thanks Denman

You have been very helpful!! Great site.
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