Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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If your machine is less than 1 year old you should be under factory warranty and be able to have a factory authorized tech repair it for you.
If you still need some help please post your full model number. If you live outside the U. S. though we may not be familiar with the machine, but will give it a try.
Thanks
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