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Washer failed to agitate, burning smell, humming from control panel

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S.O.S....My washer filled as usual, but when I returned to add more clothes, I quickly noticed a

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Old 02-19-2008, 12:19 AM
ksford1 ksford1 is offline
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Unhappy Washer failed to agitate, burning smell, humming from control panel
Model Number: LSQ9600LGO   Brand: Whirlpool   Age: More than 10 years   

S.O.S....My washer filled as usual, but when I returned to add more clothes, I quickly noticed a burning smell, and saw that the basket was full of water, but was not agitating. I tried a different cycle setting to see if it would agitate but no luck. I changed the cycle setting to see if it would spin or do anything and it did not, but I did hear a humming sound coming from the control panel. But it was hard to tell where the burning smell was coming from.......it smelled like burning rubber and also an electrical burn as well.

I turned the machine off and unplugged it just to be safe. I came back to the machine about 15 minutes later, said a quick prayer, and tinkered around with the control knob and it work on the spin cycle, on every setting, but would not agitate and still made the humming noise at the control panel, the burning smell had subsided. The pump seems to work just fine, and the wash spun and pumped out all the water. I allowed the rinse water to fill, but again it faild to agiate, so I ran a spin cycle again to empty out all the water.

Do I have a problem with the control panel or is it the motor, drive belt, gear/agitator problem, etc.... I know I really can't complain, it's been a great product and has never needed work b4, but I'm at a loss, especially with the high cost of repairs these days. Should I try to trouble shoot it further, or should I call in reinforcements??
Thanks for any help..........Kelley
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Old 02-19-2008, 02:40 AM
richappy richappy is offline
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You can go to www.applianceaid.com for take apart info. Once the outer panel is removed, pull the pump off and turn the motor shaft counterclockwise with an adjustable wrench. If it is hard to turn, you probably have a bad tranny. If ok, check the motor connector for loose wires. Please post results.
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