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My problem is.. the washer display reads 7 and extended spin is lit up and the soft signal is lit

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  #1 (permalink)  
Old 10-27-2009, 02:40 PM
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Default What's my problem
Model Number: GVW9959KQ2   Brand: Whirlpool   Age: 1 - 5 years   

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My problem is.. the washer display reads 7 and extended spin is lit up and the soft signal is lit up and that is all it will do, no buttons will respond. I think I replaced the motor control board a year or two ago. It worked fine up till now.

Thanks for any help !


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  #2 (permalink)  
Old 10-28-2009, 12:27 PM
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Well, the likely problem is with the machine control unit, this part here,

Part number: AP3837551

Part number: AP3837551


and note the comments on the part. Since it is expensive, try to put the machine in test mode and try to test the board. Here is a service manual which will show you how.

https://secured.whirlpool.com/Servic...LE/8178010.pdf
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Old 10-28-2009, 01:49 PM
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Thank you so much for your time ! The control buttons will not respond to anything . So I can't do any key pad tests . If I press cancel the display blinks off and comes right back on 7.... I do think it is the control board.

Again thank you so much !
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Old 10-28-2009, 02:12 PM
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I agree, but you can see the problem with microprocessor controls that are designed to detect problems. What happens when the microprocesor goes out?

I am afraid you will have to purchase the part to determine if it is bad.
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