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Model: WCVH6400J1WW	Brand: GE	Age: 1 - 5 years
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Tubal8		#1 Posted : Sunday, July 6, 2014 7:03:51 AM(UTC) Quote Multi-Quote
Rank: Member Groups: Registered Joined: 7/5/2014(UTC) Posts: 1		The machine will not go into service mode. I have gone through all the proper steps to enter the mode. The screen goes blank and the pump immediately runs for approximately 5 minutes. During this time the power button has no effect when pushed. The door does not latch. I replaced the control board, put in the correct model program. The washer operated correctly, door latched properly for 2 cycles and then the third time it started doing the same as before I replaced the control board. Model# WCVH6400J1WW. Thanks Bill


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sidfink43		#2 Posted : Tuesday, July 8, 2014 5:45:36 PM(UTC) Quote Multi-Quote
Rank: Advanced Member Groups: Senior Expert Joined: 3/29/2009(UTC) Posts: 11,699		See if you can contact GE, it may be that you have to do some programming when installing a new board and they may be able to get you that information. GE will not release tech info to anyone other than GE service techs (of which obviously I am not one of) but as an owner you may be able to get the info. If that does not fix things then it may be that you received a defective board, or that you have a short or something that is creating a power surge and burning out the board. Ouch, hope that is not the case.


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