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Hey All, So my washer motor won't work at all. Had some water in the basement and now the motor

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  #1 (permalink)  
Old 04-05-2014, 03:44 PM
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Default Whirlpool Washer lxr6232eq0 Motor won't work
Model Number: lxr6232eq0   Brand: Whirlpool   Age: 1 - 5 years   

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Hey All,

So my washer motor won't work at all. Had some water in the basement and now the motor won't work at all. It won't agitate, spin, or drain.

Power is going to the timer, the water solenoids work, and when it is on the "spin" setting there is power to the following wires to the plug to the motor: white with a black stripe, white, and red. No power to the blue, yellow, or orange. The capacitor seems to be fine.

Any suggestions on what could be the issue?

Thanks,
-Ben


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  #2 (permalink)  
Old 04-05-2014, 07:48 PM
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The motor connector white and white/black are neutral, red is hot during spin, neutral during agitation. Yellow is neutral during spin, hot during agitation. Does the timer advance when you set it to spin? Does it advance when washer stops filling and should be agitating?

Eric
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Old 04-06-2014, 01:48 PM
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Eric,

The timer seems to be advancing fine during the whole cycle. It does stop when I unplug the motor plug though. Other than that it seems to advance fine.

-Ben
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Old 04-06-2014, 05:54 PM
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The fact that the timer motor is running indicates that the neutral through the motor thermal overload is good, so looks like a faulty timer since you are not getting power to the motor.

Whirlpool 3948357 Timer Washer - AppliancePartsPros.com

Eric
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Old 04-06-2014, 06:13 PM
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How would I check that it is the timer? Can I do this with my meter at the motor plug?
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Old 04-07-2014, 05:46 AM
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You already have, you said you have no power at the blue wire or orange wire but, I'm not overly confident in your testing as you also said you did have power at the white and white/black wires but they are neutral so that doesn't make sense. You have to check for voltage between two points so if you had one meter probe on white, where was your other meter probe?

Eric
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Old 04-09-2014, 03:54 PM
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Eric, When checking the wires, one probe was on the wire, and the other was just grounded to the washer frame. How should this be done?
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Old 04-09-2014, 05:03 PM
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That's fine as long as you have a good ground. So now I have even less confidence in your testing since you said you had power to the motor white and white/black wires. Those are both neutral and there should not be any voltage between neutral and ground unless the neutral between motor and power cord is open, but then you said timer motor was working which indicates the neutral circuit is good. Most of these direct drive wiring diagrams are very similar but there are differences. I don't have the diagram for your specific model. If you could post a high res photo of it here, I could offer some more specific tests to try. Diagram should be inside control panel, either folded up or pasted to inside of back panel.

Eric
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Old 04-10-2014, 07:45 PM
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Hmm.... True. Attached photo of wiring diagram.
Attached Images
File Type: jpg Washer Wiring Diagram 1.jpg (102.2 KB, 13 views)
File Type: jpg Washer Wiring Diagram 2.jpg (113.7 KB, 13 views)
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Old 04-11-2014, 06:07 AM
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Ok, nothing fancy, just the standard Whirlpool 2 speed motor no frills wiring diagram. If, when set to operate in spin, you are truely reading 120vac to ground at white wire or white/black wire motor connection and nothing at blue or orange, something is very wrong. Since timer motor runs but does not when motor connector unplugged, neutral appears to be ok. Again, sounds like a faulty timer but any voltage reading on those wires (white or white/black) means there is some other problem lurking. If you are getting voltage on those wires, check it with meter probe in neutral of wall socket vice washer ground connection and see if you still get voltage.

Eric
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