I believe the model number is GLEH1642FS but i am not 100% sure as i cannot find any numbers anywhere on it. When i got it the timer does not advance. i believe that it got moved out in to someones garage and froze however nothing was hooked up so im hoping nothing busted since the ice was able to expand. The timer will not advance just sits there filling up, it drains at the same time its filling up which reading some of the FAQ i didnt know the drain had to be 3ft off the ground as its just running straight to the drain along the floor. Could that be causing the problem? what else can i check?

having the drain running across the floor was the problem. I moved it next to the think in the room and it fixed it all. wasnt aware that they needed to be off the floor until reading this.