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Kenmore not agitating or spining?

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Based on fact it won't agitate or spin, figuring it is a bad motor drive coupling? Someone mentioned it could

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Old 01-17-2014, 12:24 PM
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Default Kenmore not agitating or spining?
Model Number: 11028922791   Brand: Kenmore   Age: 5 - 10 years   

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Based on fact it won't agitate or spin, figuring it is a bad motor drive coupling? Someone mentioned it could also be the "agitator dog"?

Will appreciate comments and if it is the agitator dog, what are the steps to replace?

thanks


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  #2 (permalink)  
Old 01-17-2014, 01:18 PM
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Is the motor running when it should be agitating or spinning? Does it drain? Agitator dogs only affect top half of agitator. If motor runs and it drains, then it's likely the coupler that has failed.

Whirlpool 285753A Whirlpool Direct Drive Washer Motor Coupling - AppliancePartsPros.com

Eric
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Old 01-17-2014, 01:50 PM
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You ask whether the motor is running when it should be agitating or spinning and I'm not sure? It does fill properly and it does drain. Washer is not where I am now so I can't check it. It did agitate very, very slowly for about a minute until I changed the cycle, then it wouldn't agitate at all. Does this sound like the coupler?

Bill
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Old 01-17-2014, 03:38 PM
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Yes, faulty coupler could cause slow agitation.

Eric
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Old 01-17-2014, 04:07 PM
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Thanks Eric. It will probably be a week before I get the part and put it in. I'll let you know the results.

thanks again!
Bill
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Old 03-02-2014, 10:34 AM
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It was the motor drive coupling. Appreciate the help.

Bill
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