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Clunking noise when spinning, Whirlpool direct drive

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My washer had a bad imbalance a week or so back. Adjusted it and moved on and my wife tells

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  #1 (permalink)  
Old 11-21-2013, 11:29 PM
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Default Clunking noise when spinning, Whirlpool direct drive
Model Number: LSR8010PQ2   Brand: Whirlpool   Age: 1 - 5 years   

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My washer had a bad imbalance a week or so back. Adjusted it and moved on and my wife tells me it is making noise again. I took the cabinet off, all the springs are intact, the balance ring plug is not leaking, the cabinet is on correctly I put it back together and when it hits the son cycle, it sounds like the drum is skipping on the suspension pads. There is a rapid clunking noise coming from right under the drum as it spins and it is loud. When the clunking is happening, the center agitator is not spinning. I do not have further time to take this apart all the way until Saturday. Could the suspension plate be bent or bad or broken? Just the pads? Please help. Thanks


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  #2 (permalink)  
Old 11-22-2013, 06:34 AM
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If the basket is spinning but agitator is not, that is a problem in the gearcase. Can you post a video to youtube showing spin mode with lid open so we can hear and see inside basket? It's ok to run the machine with the cabinet off and lid switch bypassed. The cabinet has no function as far as balance is concerned.

Eric
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Old 11-22-2013, 11:55 AM
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I shot a little video and will get it uploaded. However, I am now seeing that it only makes this horrendous noise when it is try to brake the drum and that the drum is actually not slowing at all. In fact, in the video you can see me stick my hand in to stop the drum.

So maybe an issue with the brakes or clutch. I believe I replaced the clutch about 18 months ago or so.
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Old 11-22-2013, 12:02 PM
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The drive block is likely worn and slipping on the basket drive. Is it a "thunk thunk thunk" noise even after the motor stops?
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Old 11-22-2013, 03:38 PM
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Double post.

Last edited by reltub : 11-22-2013 at 03:40 PM.
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Old 11-22-2013, 03:38 PM
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Here is the video. It doesn't seem to be an issue until the drum starts to slow.

VID 20131122 092610081 - YouTube
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Old 11-22-2013, 03:40 PM
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That is indeed the drive block. The link below is to the part you need and a video showing how to replace it!

Whirlpool 389140 Washer Drive Block - AppliancePartsPros.com
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Old 11-22-2013, 04:08 PM
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I would first check for a loose tub nut. Unusal but not unheard of. I see when you open the lid, the basket is still spinning but the agitator is not. This means the drive block has stopped spinning with the spin tube and the basket is just loosely spinning on the drive block.

Eric
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Old 11-22-2013, 04:35 PM
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Was thinking of this as well, I have had it apart before and not sure if maybe I didn't tighten it enough.
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Old 11-22-2013, 04:56 PM
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The tub would likely wobble with a loose tub nut. The "thunking" you hear is indicative of the drive block as it spins over the ears of the basket drive. Post what you find, I am curious....
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