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Frigidaire F/L Washer Clunking & Smoking

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For a while the high-speed spin of this front-loader was sounding like a jet aircraft taking off, suddenly it started

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Old 11-17-2013, 09:51 AM
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Unhappy Frigidaire F/L Washer Clunking & Smoking
Model Number: 417.39022891   Brand: Frigidaire   Age: More than 10 years   

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For a while the high-speed spin of this front-loader was sounding like a jet aircraft taking off, suddenly it started clunking like a pair of shoes was inside.

When my wife went to take the load out there was smoke which smelled like burnt rubber.

Any thoughts on the possible cause & fix? Anyone know if there is a repair manual available online?

Thanks in advance.


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  #2 (permalink)  
Old 11-17-2013, 11:34 AM
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Sorry to hear of your washer trouble. I suspect the main tub bearing was initially bad, followed by a broken tub support now. If you open the door and lift up and down on the inner tub, is it loose and does it knock when you lift it up and down?
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Old 11-17-2013, 12:04 PM
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Yup, seems to move pretty freely and knocks pretty loudly. I saw there's posted info on replacing the bearing - is the tub support readily replaced?

Thanks for your help.
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Old 11-17-2013, 02:37 PM
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I think my daughter's Samsung F/L washer (model # WF218ANB/XAA) may have similar problems. The drum gasket is visibly VERY torn. The drum is VERY loose...and when you turn the drum you can hear bearings, and they continue to roll after you stop the drum.

I would appreciate any help we could get also.
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Old 11-17-2013, 04:11 PM
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Given the cost of the inner tub assembly and the outer tub assembly (the bearing comes as part of the tub assembly) it will likely be more economical to replace the machines. However, I can help with repair, if you decide to repair them.
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Old 11-17-2013, 06:53 PM
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I agree that with the cost of the parts (~ $300-$600 if I understand the assemblies) and adding to the age of the machine it makes sense to replace it.

I do appreciate your help. Live well, happy and healthy.
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Old 11-17-2013, 06:54 PM
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Thank you, Bob! Have a great week, even if you have to go washer shopping!
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Old 11-18-2013, 09:14 AM
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I don't remember exactly how long ago my daughter got her washer, but I don't think its 5 years old (though it is out of warranty).

Can you direct me to videos or instructions to determining exactly what does need to be replaced?
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Old 11-18-2013, 09:17 AM
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Sure, those parts are available below!


Samsung DC97-15328F Assy S.tub Back;frontier - AppliancePartsPros.com

Samsung DC97-15013D Assy Drum;prime-Pjt,w - AppliancePartsPros.com
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Old 11-18-2013, 10:35 AM
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I found a service manual but it is not for your exact model. However, it will get you in the right direction for those parts! It is available for download below.

Samsung Washer Manual
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