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Whirlpool washer makes a "rachet"sound

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We just purchased our home last year and the washer was included in the purchase, so we don't know the

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Old 10-15-2013, 04:47 PM
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Default Whirlpool washer makes a "rachet"sound
Model Number: WTW4800XQ2   Brand: Whirlpool   Age: 5 - 10 years   

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We just purchased our home last year and the washer was included in the purchase, so we don't know the repair history. As you probably already know, this machine is a newer belt drive model. During agitation, it makes a sound similar to what you would hear when using a rachet tool (it only occurs when agitating in one direction, if that makes any sense). It does not make the noise during the spin cycle. We checked the agitator and it rotates clockwise only. We can't view the motion of the agitator because the lid locks prior to filling and agitating. My husband checked the dogs and cleaned the agitator parts. The noise still persists.


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  #2 (permalink)  
Old 10-15-2013, 05:40 PM
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Sounds like the agitator dogs are worn out. It is normal to be able to freely rotate the top part of the agitator (auger) in the clockwise direction only. To observe agitator operation, just remove the lid strike from the lid and place it into the lid lock.

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