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? Are my shock absorbers shot?

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Washer Repair

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My front load washer got garments caught and twisted in the rubber gasket between the door and the wash barrel,

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Old 09-17-2013, 05:07 PM
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Randy Berg is on a distinguished road
Default ? Are my shock absorbers shot?
Model Number: WFW9450WROO   Brand: Whirlpool   Age: 1 - 5 years   

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My front load washer got garments caught and twisted in the rubber gasket between the door and the wash barrel, pulling the retaining ring and the gasket off. I reinstalled them both but now have a large gap between the barrel and the gasket and the barrel moves back and forth a couple of inches. I never noticed the movement in the barrel or the gap before so i don't know if this is normal. I don't think it is. I opened the back and top of the machine and everything looks fine. Can the shock absorbers be worn to the point that they are allowing this to happen and should they be replace? The unit ran through a short cycle empty with no problem. Thank you, Randy Berg


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