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Whirlpool Cabrio Top Loader scraping

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So the washer start making a scratching noise and won't completely drain out. Took the tub out and checked everywhere

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Old 08-22-2013, 02:18 PM
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Default Whirlpool Cabrio Top Loader scraping
Brand: Whirlpool   Age: 1 - 5 years   

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So the washer start making a scratching noise and won't completely drain out.

Took the tub out and checked everywhere for coins or anything in the basket and I can't see anything.

Made sure everything looked ok, put back together and it still.makes a scratching noise. Almost like there's something on the bottom of the tub scraping the basket but there's nothing. Its completely clean.

What could this be?

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Old 08-22-2013, 04:45 PM
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No model number provided can't help without one.
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Old 08-22-2013, 04:52 PM
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Model number is WTW6200VWO
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Old 08-22-2013, 04:57 PM
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Your model number wasn't coming up to well or it was incomplete anyways i'm assuming your unit is the rotor/stator type Well since you said you already removed the drum and checked under the drum and you say there's nothing wrong with that or the hub, here's another few steps.......Check both the drain pump and recirc pump if youre has one for debris in the pump or hoses attached...rotate the agitator by hand it should move freely if it does try and track down where the noise is coming from by having a second person underneath unit as you prop it up against the wall or something and see if you can hear the grind.........it would be good remove your rotor and see if any wiring or magnets have broken off on your rotor and are stuck in the stator area...if that's not it i'd suspect you might have a bad bearing which in tail requires a rebuild machine requiring about 2 hours labor of work. These unit are known for bad bearings.

Last edited by HumboldtRepairMan : 08-22-2013 at 05:00 PM.
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Old 08-22-2013, 05:00 PM
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Wow I can't even post a link to a picture I took. Ok well, ill check that stuff out.

Last edited by colu41 : 08-22-2013 at 05:04 PM.
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Old 08-23-2013, 11:48 AM
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Should that spindle in the bottom of the basket spin easily? Its sort of hard to turn with one hand and it feels and sounds rough when it does turn. Could this be the bearing?
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Old 08-23-2013, 04:26 PM
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Yep it could be the bearing or something blocking your rotor at the bottom. It should spin freely with very little resistance.
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Old 08-23-2013, 04:29 PM
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Ok thank you. I didn't have much time today to mess with it but tomorrow I will be taking it all apart. Hope its something simple
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Old 08-29-2013, 04:36 PM
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So it was my bearing. Now I'm having trouble putting the bottom washer in, that's between the spacer and bearing. How does it stsy straight in there???

There's so much play that its just going to push up into the spacer

Last edited by colu41 : 08-29-2013 at 04:59 PM.
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