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my washer fills, agitates, then when it's supposed to go into neutral drain nothing. the timer advances to the spin

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  #1 (permalink)  
Old 08-16-2013, 10:47 PM
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Default neutral drain problem
Model Number: 11023832100   Brand: Kenmore   Age: More than 10 years   

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my washer fills, agitates, then when it's supposed to go into neutral drain nothing. the timer advances to the spin cycle then it starts to drain and spin. It does the same thing in the rinse cycle. The timer is advancing but could it still be bad? I don't see how it could be the motor since it agitates and spins. Any help would be appreciated.


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  #2 (permalink)  
Old 08-17-2013, 05:35 AM
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The washer should drain without spinning after agitation stops. If it goes directly into drain and spin, the neutral drain mechanism in the gearcase is faulty and needs to be replaced.

Whirlpool 388253 Neutral Drain Kit - AppliancePartsPros.com

Eric
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Old 08-17-2013, 06:37 AM
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Quote:
Originally Posted by fairbank56 View Post
The washer should drain without spinning after agitation stops. If it goes directly into drain and spin, the neutral drain mechanism in the gearcase is faulty and needs to be replaced.

Whirlpool 388253 Neutral Drain Kit - AppliancePartsPros.com

Eric
It don't go directly into drain and spin, It just sits there quietly while the timer advances until it gets to the spin cycle (like it skips the drain part) then its starts spinning (with water in it because it didn't drain) stops, fills up to rinse, agitates and just sits there again until the timer reaches the spin cycle like it ships the drain part again. then it spins with the water in it and finishes the cycle.
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Old 08-17-2013, 08:38 AM
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Then you have a bad timer but I also suspect you also have a bad neutral drain mechanism. Even though the timer is skipping the drain portion of the cycle, when it finally does get to spin, it should still drain first. I would replace the timer and see how it goes but if it then drains at the proper time but also begins spinning at the same time, the neutral drain is faulty. The only difference between drain and spin is that during drain, the gearcase is in neutral so the basket doesn't spin. Then the motor pauses which releases neutral drain, starts back up again and continues to drain but spins as well.

Whirlpool 661649 Timer - AppliancePartsPros.com

Eric
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Old 08-17-2013, 08:44 AM
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Quote:
Originally Posted by fairbank56 View Post
Then you have a bad timer but I also suspect you also have a bad neutral drain mechanism. Even though the timer is skipping the drain portion of the cycle, when it finally does get to spin, it should still drain first. I would replace the timer and see how it goes but if it then drains at the proper time but also begins spinning at the same time, the neutral drain is faulty. The only difference between drain and spin is that during drain, the gearcase is in neutral so the basket doesn't spin. Then the motor pauses which releases neutral drain, starts back up again and continues to drain but spins as well.

Whirlpool 661649 Timer - AppliancePartsPros.com

Eric
ok thank you, I will try the timer and let you know.
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Old 08-28-2013, 09:23 PM
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It was just the timer. Thank you very much!
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