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Maytag Centennial will drain but won't spin

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Hi, My maytag washer is having some problems. First, it won't spin in a cycle or on the drain and

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Old 08-09-2013, 04:41 PM
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Default Maytag Centennial will drain but won't spin
Model Number: MVWC400XW2   Brand: Maytag   Age: 1 - 5 years   

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Hi,
My maytag washer is having some problems. First, it won't spin in a cycle or on the drain and spin cycle. It will drain but the clothes are still soaked. It tries to spin (i hear and feel the motor start) but when I come back to check it the lid locked light is flashing. Also, when I run a cycle it stops in between each part of the cycle. I have to press the start button to pause and resume between each part of the cycle. Example:
Sensing...pause/start...wash...pause/start...rinse...pause/start...spin

Thank you for your time!


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  #2 (permalink)  
Old 08-10-2013, 05:19 PM
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Your timer may be the problem, this part here

Part number: AP4369560

Part number: AP4369560


If you buy from this site and it is not the problem you can return it.
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Old 08-10-2013, 06:56 PM
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This washer does not have a mechanical timer. It is a Whirlpool belt drive VMW design with electronic control board.

Suggest you tilt the washer back and retrieve the tech manual from inside the cabinet and place it in service mode to check for error codes and run the troubleshooting tests. These washers are very problematic with various failures.

Eric
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Old 08-27-2013, 12:20 AM
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Default Did all the troubleshooting

Ok, so I retrieved the tech manual and went through the various tests.
The one and only fault code was F7E1 Basket Speed Sensor Fault which suggested going through test 3a.

I also did the manual test mode and checked all functions. The only problems I had were the Low Spin and High Spin. Both of which suggest running test 3a and 3b Drive System Shifter and Motor.

The first part of 3a is to remove The J16 connector and check resistance in pins 1 & 2. Now I wasn't sure if i was checking the plug on the harness or the blade pins on the control board so i checked both. The blade pins read 006 ohms and the plug on the harnes would momentarily read anywhere from 800 - 1957 and then read 1. The requirement was to read between 2k and 3.5k.

So I followed both paths ( correct values and out of range). The out of range path stated to check the connections to the shifter. They were good. Next step was to check for continuity of all pins in the plug at the shifter assembly. All checked good. Finally, if there was continuity in all pins then the shifter assembly needed to be replaced.

Incase I messed up the resistance readings I followed the correct values path as well. Next step was to check for 120VAC from pins 1&2 at the control board for the J16 connector. Voltage was good. Following along, the next step was to check the shifter switch DC voltage at pins 1&3 on the control board for the J2 plug. It is supposed to read +5 VDC when in SPIN and 0 VDC when in AGITATE. My reading never changed from +5 VDC. No voltage switch leads back to checking the lower harness connections and continuity, which was good. This then recommends replacing the shifter assembly.

Just incase, I also checked the Optical Sensor. I checked pins 3 and 4 on the control board for the J2 plug for +13 VDC. Reading was good so the next step was to activate the Tachometer Verification Mode. There was no reading in the mode which once again leads to the lower harness/ check continuity/ replace shifter assembly sequence.

So I guess I need to replace the Shifter Assembly. Can one of the experts please direct me to the correct part to buy? I can't seem to find it when I look up my model number. Also I know a couple other people are having the same issues, hopefully my explanation helps them (if an expert wants to double check what I've done if they can that would be awesome).

Thanks for the help and your time.
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Old 08-27-2013, 02:27 AM
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Able to book online at little notice (same day or next day), with a 2 hr time window that was rewarded. Got the reception electronically through out email. The only ground I 'm not throwing 5 stars is that I have not been able to informant a repair yet : the diagnosing was that my washer was totaled.
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Old 08-27-2013, 07:10 AM
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This is a very high failure item in these washers.

Whirlpool W10006355 Actuator - AppliancePartsPros.com

Eric
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Old 08-27-2013, 08:59 AM
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Thank you very much Eric!
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Old 05-27-2014, 05:24 PM
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My maytag centennial mvwc400xv0 is about 37 months old and stopped spinning during a wash cycle. It did work on drain and spin for a few times, but quit spinning all together. On the advice of this forum I troubleshoot with the shift actuator in mind. In the manual test mode it wouldn't spin, so I checked the resistance at the 1 and 2 pins on the actuator. It was nearly a closed circuit instead of the 2k-3.5k ohms specified. I bought w10006355 from the local appliance shop for $62, installed it, and just completed a full wash rinse and spin cycle. NICE!

Thanks for the great forum.
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Old 05-27-2014, 05:41 PM
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Appreciate it, glad you got it fixed and thanks for the info
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