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All the fabric softener does not wash out of the dispenser

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All of the fabric softener does not wash out of the dispenser tray. I keep it clean and rinse it

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Old 06-20-2013, 03:45 PM
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Thumbs down All the fabric softener does not wash out of the dispenser
Model Number: WFW9700A01   Brand: Whirlpool   Age: 1 - 5 years   

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All of the fabric softener does not wash out of the dispenser tray. I keep it clean and rinse it out after every two washes. Looking inside the housing where I insert the tray, it appears dirty. I am not sure why all the fabric softener does not rinse out during the wash. The oxy powder washes out, the bleach cup is clean, and the detergent is clean.

What do you suggest?


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  #2 (permalink)  
Old 06-24-2013, 06:35 AM
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The problem could be that the tube is partially clogged, in which case cleaning it out should help, or that you are using too much of the stuff.

It is also possible that the solenoid that controls the diversion of water to the fabric softening line is defective in which case replace the valve assembly may be required.
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