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Metallic noise in washer

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We hear the loud metallic noise during wash cycle even after we decrease the load size. That went on for

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  #1 (permalink)  
Old 04-06-2013, 09:01 PM
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Default Metallic noise in washer
Model Number: WPRE8150H1WT   Brand: GE   Age: 1 - 5 years   

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We hear the loud metallic noise during wash cycle even after we decrease the load size. That went on for a while and now it will not spin with clothes in it. I took the front cover and saw that the apron and the sides of the frame where the apron rests sags. Please help...


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  #2 (permalink)  
Old 04-06-2013, 09:12 PM
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You need to straighten out the apron and install the front apron bracket service kit. Complain to GE. This is a known problem, thus the kit, and they should provide the kit to you free of charge. The kit has a new cover that locks into the new apron bracket so that the cover helps to support the tub suspension system rather than just the apron supporting it.

Eric
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