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When I select the hot water temp, washer usually fills mostly with water that is cold to the touch. While

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Old 02-19-2013, 03:40 PM
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Default washer fills with cold water
Model Number: 11021102011   Brand: Kenmore   Age: 1 - 5 years   

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When I select the hot water temp, washer usually fills mostly with water that is cold to the touch. While the water inside tub is cold, there appears to be water flow through the hot water hose and hose feels warm-to-hot to the touch.

Professional repair tech has checked washer on 2-separate visits. When repair tech is here can't reproduce the problem--washer fills with warm-to-hot water when hot water is selected. However, when the repair tech isn't here and I try using the washer with the hot water temp selected, again the tub fills with water that is cold to the touch.

Have paid fees for 2 visits by repair tech. If troubleshooting and repair is relatively easy, I'd like to give it a shot. Can you help?


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Last edited by mlbraz : 02-19-2013 at 03:56 PM.
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  #2 (permalink)  
Old 02-20-2013, 05:59 PM
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Well I don't understand how hot water can be flowing in but it is cold once it is inside the tub, there is no way that the water can get cold quickly.

This model does appear to have an electronic control unit. That could be your problem and I would try changing it out. If you buy from this site and the part doe not fix the problem you can return it.

I sympathize with your two repair costs, it is really frustrating not to have the problem when a tech visit. But the fact that it is intermittent is one reason to suspect the control unit.
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