[Mcurtis1982]

My Whirlpool Ultimate Care II sounds like a jet is taking off when it enters the spin cycles. The tub is hitting the side of the washing machine and making the whole machine move. The springs look fine and it agitates fine and I have leveled it many times. Is it the drive block?

Help, Matt

[Simon / APP Team]

Hi.

What is the complete model number of the unit?

Remove the agitator and check if the basket is loose.

Post the results.

Simon.

[Mcurtis1982]

Simon,

mod:LSQ9010LW0

Im not sure if the basket is loose, I can move it up and down a little to were the clip is. I can spin it counter clockwise with no problem. If I try to spin it clockwise is gets hung up.

Thanks, Matt

[Simon / APP Team]

Hi.

Remove the agitator and check if the drive block still has the grooves and it's properly engaged with the spin tube.If the grooves are gone, the basket is sinking down and may cause any kind of noise.

Part number: 389140

Also, check the balance ring (#15). It's normally filled with fluid, shake it and if you don't here splashing the ring should be replaced.

Here are the breakdown diagrams and Agitator, Basket and Tub parts for Whirlpool LSQ9010LW0 - AppliancePartsPros.com

Simon.

[Mcurtis1982]

Simon,

I replaced the drive block and the springs. The washer still walks around the room. Any suggestions? Replacing the drive block made the basket tighter and the springs seemed to help, with the noise problem. The balance ring has fluid in it. Im still not giving into buying a new washer, as my old lady keeps hinting to.

Thanks, Matt

[Simon / APP Team]

Hi.

One more think to check is how the skate plate #17 oriented on the tub support #4.

Here the breakdown diagram Machine Base parts for Whirlpool LSQ9010LW0 - AppliancePartsPros.com

Simon.