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Kenmore Catalyst won't drain after replacing pump

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We have replaced the pump on the machine & it still will not drain. Fills, agiates & spins, however when

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Old 01-20-2013, 09:35 PM
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Default Kenmore Catalyst won't drain after replacing pump
Model Number: 11020096993   Brand: Kenmore   Age: More than 10 years   

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We have replaced the pump on the machine & it still will not drain. Fills, agiates & spins, however when it suppose to drain, water fills in the tub while it is spinning & no water drains. What else could be wrong?


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  #2 (permalink)  
Old 01-21-2013, 04:34 PM
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Hello,

Did it show any error code?

If it did, post it.

If it did not, perform the diagnostic tests as instructed in the attached tech sheet and post the results.

Gene.
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File Type: pdf Tech Sheet - 3954356 - Catalyst 11020096993.pdf (275.9 KB, 8 views)
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