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Bosch Vision 500 spin and vibrate woes

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For two years I have owned a Bosch Washer Vision 500. Its on the 2nd floor (said it was made

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Old 01-18-2013, 09:34 AM
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Default Bosch Vision 500 spin and vibrate woes
Brand: Bosch   Age: 1 - 5 years   

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For two years I have owned a Bosch Washer Vision 500. Its on the 2nd floor (said it was made for 2nd floor use). When it spins the house shakes and now I have wall cracks and floor creaks all over the 2nd floor. I was advised to try vibration dampers. Thick rubber feet basically. I installed them and check the level, but there is still a vibration. Its less, but still there. I have two questions:

1. How can I reprogram the spin cycle to default to low spin instead of max spin?

2. Is this a loosing battle and should I get a top loading washer to protect my house from coming apart.

Tanodip

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