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sazar  
#1 Posted : Saturday, September 26, 2009 6:52:07 PM(UTC)
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sazar

Rank: Member

Groups: Registered
Joined: 9/26/2009(UTC)
Posts: 1

I have GVW9959KQ2. When I plaug it in electricity no respond in control panel. Normally when it was working, when I pushed normal key, it would show 34 minutes in timer window, but no no respond when I push normal or any other bottom on toch pad. I was able to get a respond when I pushed clear/stop number 7 aperas on timer screen and it does not do anything else. I tried to fixed it , and when I opend the bacck of control panel I saw two computer board, One is motor board and one is system control board. I figured the motor was workiong fine si I went ahead and changed system control board, It responded. When I pluged it. and I pushed normal key it gave me 34 minutes in the timer widow and worked fine then after one wash even when load was removed from machine keep beeping and again was not responding I spend $159.00 pluse tax for one wash. Please help me out what is the problem I am affraid to change the other board and wont work again?
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sidfink43  
#2 Posted : Monday, September 28, 2009 8:18:48 AM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Well I am going to suggest that your replacement board is bad. This is not a frequent occurence, but it is not all that unusual either so I would tell the supplier you need to exchange it.

When you get the new, see if the machine will come up and put it through the troubleshooting routine shown in this service manual.

https://secured.whirlpoo...4632a4/$FILE/8178010.pdf
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