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Kenmore Elite washer agitates OK for 10 sec, then stops

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I have a Kenmore Elite washer which stopped prior to final spin yesterday full of water. No issues with the

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Old 11-20-2012, 10:35 AM
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Default Kenmore Elite washer agitates OK for 10 sec, then stops
Model Number: 110.20972992   Brand: Kenmore   Age: 5 - 10 years   

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I have a Kenmore Elite washer which stopped prior to final spin yesterday full of water. No issues with the machine leading up to this, When u pull out control knob in spin cycle, you get humming sound for 8-10 seconds and then silence. I emptied water and opened up machine. Coupler is intact. Put it back together....ran wash cycle. Unit filled fine and agitated for about 10 seconds.....then stopped. Same thing as spin...humming sound for 8-10 seconds then silence. I am hoping it is something besides motor/timer/control board.....any ideas? Dan


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Old 11-20-2012, 11:06 AM
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Hi.

Disconnect the motor from the pump and transmission and see if that makes any difference.
First check the motor start capacitor (the rating is on it)

Part number: 8572720

Part number: 8572720


If it's good - use the amp meter and check the amp draw at the motor. If it's much more then rated - replace the motor speed selector switch

Part number: 3954573

Part number: 3954573


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Last edited by Simon / APP Team : 11-20-2012 at 11:08 AM.
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Old 11-20-2012, 12:26 PM
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Simon,
Checked continuity (ohms) on two capacitor lugs....no response on meter. does this mean it needs replacing?
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Old 11-20-2012, 12:48 PM
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correction....set meter to x1K Ohms and capacitor goes to zero and then slowly goes back to infinity. From what I know, this means the capacitor is OK. So I guess I have to figure out the amp test on motor....not sure I can use my multi-meter for that one as well. Does it make sense that a bad motor speed selector switch would also prevent the spin cycle as well? Did not know that that speed selection switch affected the spin.

Last edited by wodag : 11-20-2012 at 01:06 PM.
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Old 11-20-2012, 01:57 PM
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Sounds like something jamming the pump. Pull the pump off the motor and see if it will agitate if it's full of water, or spin if it's empty. The pump runs in both agitate and spin but different direction. You said it was agitating and then stopped. Bad capacitor would not cause this, it's not in the circuit once the motor's running.

Eric
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Old 11-20-2012, 02:28 PM
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Hi.

Did you disconnect the motor from the transmission and the drain pump as I ask you to do and then turn it on?
Check if the motor shaft turns freely without the load.

Simon.
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Last edited by Simon / APP Team : 11-20-2012 at 02:30 PM.
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Old 11-20-2012, 03:01 PM
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yes, the motor shaft operates and spins freely in agitate mode when I disconnect from pump and transmission

Last edited by wodag : 11-20-2012 at 03:04 PM.
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Old 11-20-2012, 03:05 PM
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Check if the the drain pump not jammed.Also check if you can manually turn the transmission shaft in both directions.

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Old 11-20-2012, 03:31 PM
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transmission shaft (turning at coupler) turns in both directions. Pump looks good....just the black 'baffle' inside - no obstructions
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Old 11-21-2012, 07:53 AM
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OK....ran the machine empty in spin cycle without pump attached....and it works ....shuts off at end of cycle. So off I go to get a pump. Question....how critical is the 'fabric' splash guard for the back of the motor which fits just forward of the coupler? After several motor removals and some moisture...it is in tatters. Replacement is $40....if it is needed, what is the purpose? Moisture protection for the motor? Heat protection for the motor? Almost feels like an asbestos-like material. Want to be safe. Thanks to Simon and Fairbanks for their help!
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