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Washtub will not fill but water is running

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I have a stackable washer/drier. It normally works fine - cycling through the wash steps just fine. Every few washes

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Old 07-30-2012, 03:15 PM
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Default Washtub will not fill but water is running
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I have a stackable washer/drier. It normally works fine - cycling through the wash steps just fine. Every few washes the washtub will not fill and the water continues to run. This can happen on the wash cycle or the rinse cycle. I am guessing that the pump is pumping water out during the fill step. Whatever the cause - the washtub does not fill and the water never gets above a few inches deep.

Any suggestions as to what is the problem or how to correct.

Thanks

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Old 07-31-2012, 11:57 AM
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What is the complete model number of the washer?

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Old 07-31-2012, 02:07 PM
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It will take me a day or so to get the MODEL number.

Thanks for your help
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Old 08-01-2012, 05:21 AM
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FGX831CS1

This is the model number.....
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Old 08-01-2012, 03:39 PM
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Remove the washer front panel and inspect all hoses inside. Use the washer without the front panel so you can see if the drain pump will run.

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