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GE Washer Fabric Softner Dispenser Not Working

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My front end load washing machine's fabric softener dispenser is not working. I have removed and cleaned the tray per

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  #1 (permalink)  
Old 07-30-2012, 11:50 AM
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Angry GE Washer Fabric Softner Dispenser Not Working
Model Number: WCVH6800J2WW   Brand: GE   Age: 1 - 5 years   

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My front end load washing machine's fabric softener dispenser is not working. I have removed and cleaned the tray per manual instructions, but the softener does not dispense. I have not seen any error codes. I do not know exactly how the softener is dispensed therefore I am at a lost as to how I correct the problem. Any help will be appreciated.


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  #2 (permalink)  
Old 07-30-2012, 01:24 PM
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I would first check the water inlet screens to make sure they are clean.
Next I would check the dispenser diverter to make sure it's working.
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Old 07-31-2012, 06:28 AM
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AJ- AppliannceeJunk
Being a novice at washer repair, can you expand on the function of the diverter and what exactly I would see if the diverter is not working. Does it operate with a timed solenoid and what is it diverting? Thank you for responding.

Last edited by Jighead_66 : 07-31-2012 at 06:31 AM. Reason: needed to direct question to AJ
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