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KPOLBOS  
#1 Posted : Wednesday, July 11, 2012 5:28:08 AM(UTC)
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KPOLBOS

Rank: Member

Groups: Registered
Joined: 7/11/2012(UTC)
Posts: 1

My washer is not following cycles. Lid locks and unlocks at will. Put in load, washer takes forever to "sense" the load, water fills, sits for about 20 minutes (does not wash), then drains. Sometimes it spins out, sometimes not. Most times lights indicate all cycles have gone thru, which they have not. No ryhme or reason as to what it will do at any given time. At any rate, it is not working properly at all and clothes do not get clean. Anyone have similar issues? What should we ck?

We now see many negative reviews on this washer. Wish we had never purchased it. Any input appreciated!!

KPOLBOS
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denman  
#2 Posted : Thursday, July 12, 2012 10:25:32 PM(UTC)
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denman

Rank: Advanced Member

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Joined: 2/29/2008(UTC)
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Here are your parts
Replacement parts for Whirlpool WTW4950XW0 AUTOMATIC WASHER | AppliancePartsPros.com

Here is a link to the data sheet
Download WTW4950.pdf

Sounds like a control board problem.

Try the diagnostics in the data sheet to see if anything pops up.

Try cleaning your connections at the control board,
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the connection's plug.
Use electronics contact cleaner or isopropyl alcohol.
If it has a ribbon cable connection that is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

If the above does nothing replace the control board though it is a bit of a crap shoot.
THIS FORUM IS DEAD!!!!!!!
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