Rank: Member
Groups: Registered
Joined: 4/30/2012(UTC) Posts: 4
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My washing machine doesn't seem to agitate. When I put it in a wash cycle it starts to fill up and sometimes complete the fill, starts to agitate and then 'stops and throws an error message. Then I put it in spin mode and it seem to drain and then complete the spin cycle(95% of the time) sometimes it throws an error again. The errors in Diag has been: "The motor is not rotating properly. Check and replace if necessary" "The clutch is not mechanically with the basket properly"
If it is spinning properly how can the motor not be rotating properly?
I had a technician come out and replace the Motor Asm W/clutch but that didnt seem to help. He did take it out before he left. Also he replaced some sensor, not sure which part that was, neither fixed the problem and he gave up and left.
Any help would be greatly appreciated. Thanks in advance
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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If the new clutch did not fix the problem, then very likely the hall sensor failed. This sensor is a part of the motor stator (#205 at the diagram) and can not be purchased separately. - The stator assembly Part number: WH39X10004
Gene.
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Rank: Member
Groups: Registered
Joined: 4/30/2012(UTC) Posts: 4
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Is the sensor the little black plastic part near the bottom of the picture above? If so he tried replacing that also, but that didnt fix the problem either. Any other possibilities?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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How he could try to replace it if the manufacturer does not sell it separate? Where did he get it?
Gene.
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