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jjelliott2 04-17-2012 02:22 PM

whirlpool duet will not finish cycle
whirlpool duet towards end of wash cycle does fast spin 3 times, then stops, yellow wash light starts flashing along with steady beeping. The door stays locked and door light remains on. I have to unplug it, plug it back in, turn it on, set it on rinse/drain&spin and start it, sometimes this has to be done 2-3 times before it finally runs through. I do not have a digital display on this model so I do not get an error code. I have cleaned filter. Thanks for the help

Gene 04-17-2012 04:14 PM

The WASH LED will flash and the error code number is represented by the number of times the LED flashes. The first set of flashes represents the “F” and the second set of flashes represents the “E”. There is a pause of 2 seconds between the flashes for “F” and “E”. The error code sequence will repeat after a pause of 5 seconds. Post the exact number of the flashes.


jjelliott2 04-17-2012 04:48 PM

It flash's twice and then a long pause, around 5 or 6 seconds, and keeps repeating that pattern. So there doesn't seem to be a second set of flash's.

Gene 04-18-2012 02:49 PM

This error code points to "Suds lock".

The first question in such situation is: what kind and amount of detergent did you use?

With this washer you have to use only HE detergents and use a smallest possible amount. Less is better.


jjelliott2 06-07-2012 07:43 AM

Thanks for your help. I have been using tiny amounts (1 tsp) of he detergent, or sometimes none at all using only vinegar to see if it would straighten out. After probably 20 loads it is slightly better but still does it most of the time. Should we replace something?

Gene 06-07-2012 02:11 PM

Remove the front bottom access panel. Using a shallow pan to catch the water, unscrew the filter from the drain pump and clean it.

Perform the washer maintenance procedure, using Affresh, as described in the Owner's guide (page 20).

Check the pressure hose between the pressure switch (#23 at the diagram). Blow some air through the hose to make sure it's clean.

If it would not fix the problem, replace the pressure switch.

- The pressure switch Part number: W10163980

Part number: W10163980


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