Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
EVAGELLIA  
#1 Posted : Thursday, August 20, 2009 3:12:02 PM(UTC)
Quote
EVAGELLIA

Rank: Member

Groups: Registered
Joined: 8/20/2009(UTC)
Posts: 1

My Control Board Has 2 Burnt Resistors (r75 & R11) On The Board. I Was Told To Replace The Control Board Part #22002989. What Other Part Might Need To Be Replcaed With It??? What Would Cause Two Resistors To Burn Up??? Would A Door Switch Or Lock??? Please Help!!! Is This Worth Fixing???
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
sidfink43  
#2 Posted : Friday, August 21, 2009 6:30:52 AM(UTC)
Quote
sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Hi Eva

You need to replace the wax motors which control the door switch and which you may also have on the dispensor mechanism. For reasons known only to Maytag, and maybe not even to them, these wax motors cause a failure of the control board.

With respect to your question about is it worth it, I would say if you can do the work yourself, and you otherwise like the washer and you do not suspect there are any other problems, go ahead. If you have to pay to have this done, or you are not particularly happy with the machine I would say take the money you were going to spend on the old Neptune and replace it with a no frills top loading machine. It will get your clothes just as clean, and should give you years of trouble free operations.

Good luck.
NeptuneHelp  
#3 Posted : Saturday, August 22, 2009 8:50:04 AM(UTC)
Quote
NeptuneHelp

Rank: Member

Groups: Registered
Joined: 6/21/2009(UTC)
Posts: 0

Originally Posted by: EVAGELLIA Go to Quoted Post
My Control Board Has 2 Burnt Resistors (r75 & R11) On The Board. I Was Told To Replace The Control Board Part #22002989. What Other Part Might Need To Be Replcaed With It??? What Would Cause Two Resistors To Burn Up??? Would A Door Switch Or Lock??? Please Help!!! Is This Worth Fixing???


Hello,

The door latch wax motor (12002535) shorts out and damages the Q6 and R11 on the Neptune Machine Control board. See neptune help song for a video that explains the issue and the low cost solution. You can replace the components on the control board and see if that corrects the door locking / no spin issue for about $35. If you still have issues then the control board will have to be replaced.

I hope this helps. Check out neptune bearing if your Neptune is getting loud in the spin cycle so you can replace your bearings and seal kit before they get too bad. Save $800 by doing it yourself!
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.