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Help with Kenmore Elite Oasis New CCU board not helping

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I own a top load Kenmore Elite Oasis washer. A few weeks ago it gave me an F2 error code

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Old 03-06-2012, 09:26 PM
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Default Help with Kenmore Elite Oasis New CCU board not helping
Model Number: 11028032701   Brand: Kenmore   Age: 1 - 5 years   

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I own a top load Kenmore Elite Oasis washer. A few weeks ago it gave me an F2 error code and quit working. I had been having problems with the washer push button key pad prior to this happening.

In trying to trouble shoot I kept seeing that I needed to replace the CCU board (large plastic incased). I replaced that today and the washer is still not working.

I am wondering if I also need to replace the circuit board that goes behind the key pad. Also wondering if there is some sort of reset switch I need to locate and reset.

I would like to know where can locate a tech sheet for this washer so that I will know the proper name of all of the parts for this washer and how they hook up.


I really need to get my washer fixed, any ideas or solutions to my problem.


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  #2 (permalink)  
Old 03-07-2012, 07:59 AM
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Quote:
Originally Posted by Tim Miller View Post
I own a top load Kenmore Elite Oasis washer. A few weeks ago it gave me an F2 error code and quit working. I had been having problems with the washer push button key pad prior to this happening.

In trying to trouble shoot I kept seeing that I needed to replace the CCU board (large plastic incased). I replaced that today and the washer is still not working.

I am wondering if I also need to replace the circuit board that goes behind the key pad. Also wondering if there is some sort of reset switch I need to locate and reset.

I would like to know where can locate a tech sheet for this washer so that I will know the proper name of all of the parts for this washer and how they hook up.


I really need to get my washer fixed, any ideas or solutions to my problem.
Hello Tim.The F-2 failure code is a stuck key pad on this model that is built in to the console Part number: AP4303713

Part number: AP4303713
This is where I would start, there is no reset buttons on these boards, the only way to reset is to unplug the unit for 5 minutes, Thank you and good luck !
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Old 03-07-2012, 09:32 AM
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Default Part number does not show picture of Console AP4303713

Quote:
Originally Posted by Gary/APP Team View Post
Hello Tim.The F-2 failure code is a stuck key pad on this model that is built in to the console Part number: AP4303713

Part number: AP4303713
This is where I would start, there is no reset buttons on these boards, the only way to reset is to unplug the unit for 5 minutes, Thank you and good luck !
I am now wondering if I needed the CCU unit I purchased. Can you please let me know if I should return it and purchase the console part listed above. I would like to see a picture of what I am buying so I know I am buying the correct part. Thank you for your help will be looking forward to your answers
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Old 03-07-2012, 09:51 AM
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Quote:
Originally Posted by Tim Miller View Post
I am now wondering if I needed the CCU unit I purchased. Can you please let me know if I should return it and purchase the console part listed above. I would like to see a picture of what I am buying so I know I am buying the correct part. Thank you for your help will be looking forward to your answers
Hello ,The console is what you need there is not a picture of that, when you look at the backguard , it is a complete assembly, the console has the knobs and buttons that you press to set the unit for whatever setting you need to use the washer. so from looking directly at it there is only a couple of screws that hold the console on hope this helps thank you and good luck !
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