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Washer agitates but does not spin

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The machine agitates just fine,when it comes to the spin cycle the water drains out. I hear a noise but

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Old 07-19-2009, 02:31 PM
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Default Washer agitates but does not spin
Model Number: gsq9340eq0   Brand: Whirlpool   Age: 5 - 10 years   

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The machine agitates just fine,when it comes to the spin cycle the water drains out. I hear a noise but the basket is not spinning. The wate in the clothes remains becuse it is not spinning.


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  #2 (permalink)  
Old 07-20-2009, 09:53 AM
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The most likely suspect is a failing clutch, check out this site to see how to access it and replace it.

Clutch Replacement on Whirlpool and Kenmore Washers
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Old 07-30-2009, 07:05 PM
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Default Washer agitates but will not spin

i when to the web site to review how the clutch assembly comes out. What is puzzelling is how the cabinet comes off after the agitator assembly is removed. Do you have any additional pictures or descriptions to communicate the steps needed to remove the washer cabinet?
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Old 07-31-2009, 06:11 AM
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Yep, this will show you how

Kenmore top loader blues ‎(SublimeMasterJW's Appliance Advice)‎

Good luck, let us know if you need more info
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Old 12-20-2009, 07:42 PM
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Default Washer agitates but does not spin

I am A little unclear as to how to take the transmission out. Is the clutch connected to the trans. Do you have more descriptive documentation that I can follow? I removed the cabinet put a jumper in place to jumper out the lid switch. I then turn the washer to spin. The motor is running, but does the clutch hub or housing suppose to spin because it is not spinning.......

Last edited by qzymfl : 12-21-2009 at 05:58 AM. Reason: added additional information
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Old 12-21-2009, 06:05 AM
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Sure, not a difficult task. These are set up to be serviced. Take off the agitator and then do the following.

1. Take off the two clips that hold the pump to the motor. You can take off the pump from the hoses but be prepared for water to come out.

2. Take the screws out of the clips holding the motor and release the clips. Take off the wire harness from the motor and the connections to the capacitor if they are there (mark what goes where) and pull off the motor.

3. Lay the machine gently on its back. You can now take out the three bolts that hold the transmission on and pull it out. The clutch is attached to the transmission and it will be obvious how to replace it.

Take a look at Richappy's Sticky at the top of this page for additional details.
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Old 12-21-2009, 03:22 PM
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Default Washer agitates but does not spin

In reviewing a technical Whirlpool manuel, it stated that the clutch hub or housing should be spinning during the spin cycle. My washers clutch does not spin but will agitate during the wash cycle. The trouble shooting guide states that if the cluth hub/housing is not spinning during the spin cycle, that the problem is in the gear/trans case... Do you concur?

Last edited by qzymfl : 12-21-2009 at 03:35 PM. Reason: misspelled word
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Old 12-21-2009, 04:18 PM
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Yes, but you still want to take off the clutch and make sure it is not the problem, that it is not attached in the correct manner or that somehow the brakes are not the problem. Again, look at Richappy's Sticky, it really describes the troubleshooting process.
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Old 12-29-2009, 03:08 PM
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Default The machine agitates just fine,when it comes to the spin cycle the water drains out.

I have the trans mission and cluth assembly out of the mahine. As I rotate the motor coupling one direction , you can see the rod stick out of the gear assembly agitate. When you spin the coupler in the opposite direction the cluth does not move nor does the rod. It appears the problem is in the Trans.. The question that I have is after taking off the C-clip that holds the clutch in place, the clutch will not disengage from the trans.. What am I missing. Am i suppose to pry the clutch from the trans?
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Old 12-29-2009, 04:46 PM
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There is a retaining rink that you must take off. It is compressed around and under a rim. Given your difficulty you may want to order the Whirlpool Direct Drive Service Manual from APP or another source. It has very good descriptions and photos
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