New GE Washer has slow spin
Our GE washer has a slow spin. The water pumps out fine, but just spins slowly. I have verified there is nothing obstructing the basket. The basket spins freely with the washer off. I've removed the front cover and I can't find anything that looks wrong. No burning belts or obvious problems. I think this may have a 2 speed motor and I suspect that it's trying to spin on the slower spin.
Anybody have any ideas?
Difficult to diagnose. See if there is a tech sheet in the console or behind the tub.
The timer is a possibility, and it is not too expensive so you could try to replace it on spec.
Good luck, let us know if you find the tech sheet and if that helps.
The motor has built-in self-diagnostic system that stores error codes. If some code appear it will limit the motor to a slow rpm. This page will explain more about the codes http://www.appliance-repair-it.com/GE-washer-repair.html.
If your washer has an error code I recommend clearing it as described on that page and if it ever reappears replace the part suggested.
Problem Fixed - at least for now
Thanks to both of these suggestions.
I found the tech bullentin behind the control panel. Useful information, but similar to that found on this website.
I read the code. It was a code 9 (9 flashes) indicating that the motor brake failed. The fix for this is to replace the motor. At a cost of more than $200, it didn't seem reasonable to do. Then I noticed the comment about resetting the code. I tried this and it worked. The washer now works, at least for now. Hopefully, it will keep on working.
Thanks for your help.
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