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Rcdunwoody  
#1 Posted : Thursday, January 5, 2012 10:57:38 AM(UTC)
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Rcdunwoody

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Joined: 1/5/2012(UTC)
Posts: 3

The washer won't agitate. I filled it up with water and when it was full it sounded like it was agitating but it wasn't. (There was a little movement, but not like it is supposed to have.) It will run on the spin only cycle. Any ideas?
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sidfink43  
#2 Posted : Friday, January 6, 2012 4:50:08 PM(UTC)
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sidfink43

Rank: Advanced Member

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Joined: 3/29/2009(UTC)
Posts: 11,699

Run it with the cover off to confirm that the motor and transmission pulley are turning when it is supposed to be agitating. If so, pull off the agitator and replace the coupling, this part here.

Part number: AP3964635
Part number: AP3964635


Be careful, the agitator can come loose quickly and smack you in the face.
Rcdunwoody  
#3 Posted : Friday, January 6, 2012 6:01:18 PM(UTC)
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Rcdunwoody

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They are working so I've ordered that part and it will be here Monday. I'll let you know. Thanks for the help.
sidfink43  
#4 Posted : Saturday, January 7, 2012 3:59:59 AM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Good, hope that fixes things. Let us know how it turns out.
Rcdunwoody  
#5 Posted : Saturday, January 7, 2012 3:46:07 PM(UTC)
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Rcdunwoody

Rank: Member

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Joined: 1/5/2012(UTC)
Posts: 3

Ordered part Thursday afternoon and it arrived today. Five minutes later it was swapped out and washer working. Thank you so much. You saved me a bundle of money and time--none of the repair guys have even returned my call. You are the best.
sidfink43  
#6 Posted : Saturday, January 7, 2012 5:03:36 PM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Well great, those of us who reply on this Forum are volunteers and we do so to hear stories like yours.

Good luck, and thanks for updating us!
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