At the 95% confidence level the clutch (and possibly the brakes which can malfunction and cause the clutch to wear out) is the issue. Here is the part

Part number: AP3094538

My thinking on the clutch is just to replace the liner, ie, do only what you need to do as there is less chance of having a problem. But if you want to replace the whole assembly that's fine.

I cannot tell you about the brakes, take a look at them and make sure they are operating correctly. I generally do not replace them unless their is an obvious problem. But brakes hanging up can be the cause of a clutch wearing out along with overloading the machine.

I would also replace the coupling while you are in there. It is good preventive maintenance and the new coupling have a metal lining where the shaft goes through the plastic pieces, so they are stronger and will last longer. They are sometimes difficult to get on, but a little machine oil and light tapping with a socket and hammer will do the job.

You do not need a spanner wrench or special tool, and the video will show you how to do everything. And remember, you are not doing this to save money on parts, you are doing this to save money on labor.

Well we appreciate your comments, but the videos produced by APP (no, those of us who reply are not associated with the company) that really are making a difference. And let's see if what we said actually was correct, it's not always possible commenting from afar.

I strongly recommend you have a helper. We can make these repairs ourselves but only after a lot of experience. Also, plan to take plenty of time and go slow. Given your background you should do just fine.

Good luck, let us know how it turns out.

Well darn

The symptoms you describe fit the diagnosis of a bad clutch almost perfectly, but since you have already replaced the clutch that makes a diagnosis of the clutch hard to come by.

Try this.

Take off the cabinet and by pass the lid switch with a jumper wire (connect the two non-green wire terminals where the wires come from the console) and put the machine into spin. You don't need to fill it or have clothes in it.

Observe the clutch housing and see if it is turning when the machine is supposed to be spinning. If it is, the problem can be the clutch lining or clutch has gotten messed up some way. If it is not turning the problem can be the brakes hanging up, or the capacitor on the motor (very unusual, and not likely if the machine agitates) or the clutch housing is not secure. All of this is not likely but we are kinda out of the good options here.

If all else fails take it apart, reinstall the new clutch and see if that works. Yes, I do that a lot myself, and end up fixing things but not knowing the why of it.