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My Ultimate Care II machine won't agitate, but will spin and drain. What could be the problem? Related Models Whirlpool 

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Old 12-19-2011, 08:45 PM
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Default Whirlpool ultimate care II won't agitate but will spin and drain
Model Number: lsq9110pw1   Brand: Whirlpool   Age: 5 - 10 years   

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My Ultimate Care II machine won't agitate, but will spin and drain. What could be the problem?


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  #2 (permalink)  
Old 12-21-2011, 06:54 PM
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The first place to check on these models for agitator problems is the cam, also called agitator dogs. Here is the repair kit.

Part number: AP3094543

Part number: AP3094543
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Old 03-08-2015, 09:57 PM
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Default Agitator Cam Won't Come Out

I watched the video, ordered the part, and got the bolt out, but the upper agitator does not come out: only the upper and lower come out stuck together, and the cam does not come out. Now what?
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Old 03-09-2015, 05:43 AM
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Frequently detergent and gunk will result in the two pieces stuck together, particularly if you use a lot of fabric softener.

So the solution is to get a large bucket, fill it with very hot water and let the agitator assembly soak for a while. You may have to change out the hot water several times but eventually the two pieces should come apart. Be careful and do not hurt yourself or damage the agitator.
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Old 03-09-2015, 12:16 PM
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Default Might Be More than Gunked

I will try soaking it, but I think there may be more to it. There appears to be some plastic tabs that go through the slots in the cam that are smashed. Here's a pic:



<iframe src="https://drive.google.com/file/d/0Bw1KAsqI4VKKVFZNRFlxVVF6dmM/preview" width="640" height="480"></iframe>

Last edited by Makanazmom : 03-09-2015 at 12:19 PM. Reason: trying to get pic to show
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Old 03-09-2015, 12:37 PM
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Sorry to hear that. If you cannot get it apart you will have to replace it. You may be able to force it apart and salvage one piece.
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Old 03-09-2015, 01:23 PM
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I'll do my best. Could you see the picture?
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Old 03-09-2015, 03:23 PM
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No it would not come up. Sorry
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Old 03-16-2016, 02:54 PM
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Unhappy Having the same problem

My Ultimate care II also will not agitate...but will drain but makes a whirring sound when it's supposed to be agitating...replaced the agitator dogs as suggested on the original post but still does not work...Please help?!
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