[PaulRC]

I have read dozens of posts here and cannot solve my problem.Washer fills with water but does not agitate, spin nor drain. When I try to cycle it to a spin and drain there is a loud clank but no other action except the timer counting down.
I ran through the diagnostics for the panel, motor and cap all are within specs. Also removed pump (is fine) motor (the coupling is fine). I can spin the coupling at the transmission clockwise and the tub turns but I cannot turn the agitator bottom. What should I do next?

Thanks,
Paul

[okbobcats]

turn the shaft on the transmission counter clock wise to see if it turns.

[PaulRC]

Yes, it does turn the agitator.

[PaulRC]

OK. AS this thing is driving me crazy I decided to hookup the motor outside of the machine and try and cycle the machine so the motor would spin. When I put it on the drain/spin cycle I hear the same loud clunk when I push the lid switch (which I also removed from the cabinet) but the motor does not spin! I checked the capacitor with an OHM meter and it seems fine.

Any thought please.

Paul

[okbobcats]

Does the motor turn over easy by hand? seems to me that your motor is locking up. If you hear the clunk with the motor off the machine.

[PaulRC]

I went back and started from the beginning. After redoing the panel diagnostics and running tests on the agitation cycles as per the troubleshooting guide I discover a 0 voltage reading on the panel P7 and P9 pins so apparently the main circuit board is bad. I ahould have known because the dryer panel also went bad do to a faulty wall socket.

Regards,
Paul

[SChambers]

Hi - I have just experienced the exact same problem on the same washer - no agitate, spin or drain, and a clunk, like it wants to work. Paul (or anyone else), how did you fix yours - was this a board failure, or was it maybe a gearbox problem? If it's the board, then I might go ahead and get a new board.

Any answers would be greatly appreciated. Thank you.

Steve, Orange County, CA
Email SSS.Chambers@gmail.com

[v2k04]

nevermind...........

[SChambers]

Yes, it's a Catalyst washer. The clunk sound I mentioned is the normal, rather loud sound that the washer makes when changing functions, like agitate stop, spin start etc. Maybe the solenoid?