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door forced open, now door wont lock, drain runs steady

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Our sons friend pulled the door open while washer was running, now the door wont lock and when you try

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Old 12-19-2011, 07:22 AM
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Default door forced open, now door wont lock, drain runs steady
Model Number: wcvh6260fww   Brand: GE   Age: 1 - 5 years   

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Our sons friend pulled the door open while washer was running, now the door wont lock and when you try to start it the drain pump runs steady.


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  #2 (permalink)  
Old 12-20-2011, 05:59 PM
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Sorry that happened. We all have kids who have done this stuff.

Hard to say with this model but I would start by replacing the door lock assembly and check the wiring in the door lock assembly and where it goes, something could have been messed up there.
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