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duke098  
#1 Posted : Wednesday, November 30, 2011 7:53:57 PM(UTC)
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duke098

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I have a neptune mah5500bww front load washer. Im getting an FL error code, which means the door won latch. I turned the washer on and off pre the owners manual and that did not fix it. I can here the door trying to latch put the error code returns after a few seconds. It did this mid cycle. Is this a board problem or a latch switch problem.
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sidfink43  
#2 Posted : Friday, December 2, 2011 3:54:36 PM(UTC)
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sidfink43

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Difficult to say, but here is a link to a service manual for your model. The 5500B is discussed at the back.

Try to test the door lock, but you may end up having to replace each part to get a good diagnosis.

http://www.applianceblog.com/manuals/MaytagNeptunenew.pdf
ApplianceJunk  
#3 Posted : Friday, December 2, 2011 4:03:47 PM(UTC)
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ApplianceJunk

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I replace far more door locks on these neptunes then I do control board for this problem, but that has just been my personal experience with them.
mooretw  
#4 Posted : Friday, January 20, 2017 7:09:27 AM(UTC)
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mooretw

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Originally Posted by: ApplianceJunk Go to Quoted Post
I replace far more door locks on these neptunes then I do control board for this problem, but that has just been my personal experience with them.

I have the same problem as the thread starter. Have already replaced the door latch assembly, and the unit worked for a while. Problem has returned, although the door is easier to close than before. The door lock loop appears to be OK, and I suspect the motherboard. How do I troubleshoot that?

Note: This Neptune is model MAH5500BWW and thanks for any advice.
K.C.Sorensen  
#5 Posted : Tuesday, February 14, 2017 10:28:53 AM(UTC)
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K.C.Sorensen

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Originally Posted by: duke098 Go to Quoted Post
I have a neptune mah5500bww front load washer. Im getting an FL error code, which means the door won latch. I turned the washer on and off pre the owners manual and that did not fix it. I can here the door trying to latch put the error code returns after a few seconds. It did this mid cycle. Is this a board problem or a latch switch problem.

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