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Electrolux Affinity E20 Code

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We have an Electrolux Affinity ATF6000FSO that has begun showing an E20 error code. It will get about half way

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Old 11-01-2011, 08:36 AM
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Default Electrolux Affinity E20 Code
Model Number: ARF6000FSO   Brand: Electrolux   Age: 1 - 5 years   

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We have an Electrolux Affinity ATF6000FSO that has begun showing an E20 error code. It will get about half way through a cycle and the error code shows up. At the start of the cylcle, it will fill with water initially, but it never really spins during the cycle. It will pump the water out then the E20 code come on with much time remaining. I have researched on line and all indications say the E20 code is a clogged pump/hose/catch basin/filter? The water seems to pump out fine as it drains out of the hose into the home water drain. Where can I get a repair manual? I opened the back yesterday and am not sure where to begin checking hoses. There is a black bellows looking piece that has a hose coming from the tub. the black bellows is attached to the pump and then a hose coming off of it up to the exit hose on the back. Should I try and clean out any of these parts? HELP!


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  #2 (permalink)  
Old 11-03-2011, 08:41 AM
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Default E20 Error code

"E20" error code on these units mean the water is not pumping out fast enough. Typically technicians would do the following:

1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump.
Zero, replace the Main Control Board. 120VAC, remove the pump and check it for blockage. If blocked, remove the restriction, if not, replace the pump.

As you can tell this is not a DIY type of job. I would suggest to contact your manufacturer for some assistance.
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Old 11-03-2011, 08:50 AM
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Default

Chris, thanks for the information. Yes, not something I would be able to do. I opened the back access panel to look inside. Thinking that I could pull off the hose from the tub to the pump and try and clean out the catch basket/filter. I can't even get my hands in the right orientation with the pliers and or nut driver to loosen the clamps and screw. I ran the unit on the spin cycle and it ran through the cycle and actually pumped out the remaining water from the previous faulty cycle. Sounds like it is pumping the water out with good pressure. I guess I need to call a technician in and spend $400 on a 4 year old washer.
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Old 11-03-2011, 11:10 AM
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Try contacting the manufacturer. They do tend to have some parts on a limited part warranty and may be able to help you with the cost. Or see if you can get a discount on purchasing a new unit of theirs. This sometimes is an option, if you ask, and if you go to purchase a new unit. Sometimes purchasing new is much cheaper than repairing, plus you get a new warranty. Just my food for thought!
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