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Model: 11082881110 Brand: Kenmore Age: More than 10 years
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mcuda  
#1 Posted : Friday, October 28, 2011 5:10:22 PM(UTC)
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mcuda

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Joined: 10/28/2011(UTC)
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I watched your video on my washer agitator cam kit: how to replace, but after I got the screw out I could not separate the agitator. I called and talked to Nadene who was very helpful, but could not help me get the agitator apart either so she suggested that I get some help from the pros. My agitator makes a knocking sound and the "dog ears" were broken into more than a dozen pieces. I see no thrust washer or spacer bearing. I hope you can help me soon as I now have my machine apart and no way to wash clothes. Thank you.
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Jeff / APP Team  
#2 Posted : Saturday, October 29, 2011 1:09:19 AM(UTC)
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Jeff / APP Team

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Hello. Set the agitator on the floor, and stand on the side of it. Then grasp the top of the agitator and with a quick and hard jerk, pull it upward. This should separate the two sections where you can replace the dogs and cam kit. Hope this helps.
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mcuda  
#3 Posted : Wednesday, November 2, 2011 3:49:14 AM(UTC)
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mcuda

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Hi Jeff,
I tried several times to separate the agitator - with no luck - now what?
Peggy
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Jeff / APP Team  
#4 Posted : Wednesday, November 2, 2011 4:53:15 AM(UTC)
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Jeff / APP Team

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Joined: 2/14/2011(UTC)
Posts: 816
Hello Peggy. Here is the video from our site. The way I have instructed you should separate the two sections. Hopefully this video will help. If not, maybe someone else on here has a way that will work. Hope this helps.
Washer Agitator Repair Kit, Medium Cam (part #285811) - How To Replace - YouTube
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